Payment for Services Rendered
All invitation orders require a 50% non-refundable deposit that must be paid via check or major credit card before the proofing process begins. If you would like to pay with a credit card, a 3% processing fee will be added to your invoice. Final payment is due upon approval of all designs (before production). Production will not begin until your payment has cleared. All stationery & holiday card orders must be pre-paid via check or major credit card. Invoices will be sent to the provided e-mail address. The client shall pay Olive Juice Press for services rendered within 30 calendar days from the invoice date. A monthly service charge of 10% per month is payable on all overdue balances. Client shall be responsible for all collection or legal fees necessitated by lateness or default in payment.
Olive Juice Press is not available for in person appointments as we have lovely customers from all over the world. We also do not give out our phone number. All contact is made via e-mail and the internet, which has proven to be a very smooth and uncomplicated process for all parties.
Business hours are 10AM - 5PM Monday through Friday. Olive Juice Press is not required to be open on weekends or holidays. When estimating your turn around time, please do not include weekends or holidays.
It is client’s responsibility to carefully review all proofs for any errors (spelling, layout, dates, etc.). The client is responsible for any additional costs incurred by Olive Juice Press after client’s final approval to proceed with production is provided.
Client understands and agrees that each item of the goods will have certain variations. Letterpress printed goods will vary from item to item due to various factors including but not limited to an ink variance each time the rollers retrieve ink to print the next item. Everything made by Olive Juice Press is individually handcrafted and printed using one of our antique printing presses. Products may vary in terms of ink and paper due to the handmade nature of our letterpress items. The same goes for calligraphy. Each item will be hand written and can vary in ink coverage, and may have minor imperfections.
If the client chooses to pay for the add-on of envelope liners, the liners to choose from will be plain or metallic colored paper. If the client would like a more specific liner and design, pricing will be negotiated and added to final payment depending on cost.
Hand Illustrations and Lettering
Olive Juice Press may provide hand illustrations or calligraphy if the client chooses to pay extra for this service. It may be added on at any time and the cost will be added to final payment. If the client is not happy with the final outcome of the hand illustration or calligraphy, they must still pay for the illustration because of the time already taken to create it.
All orders ship ready for you to assemble. Envelope Liners are the only item that will be assembled.
Quantities ordered may not be decreased. Invitations and Stationery are sold in quantities of 25. The minimum order quantity for stationery is 25. The minimum order quantity for invitations is 50 unless agreed upon otherwise by Olive Juice Press.
Olive Juice Press reserves the right to change prices without notice.
Orders shipped within Tennessee will include 9.25% sales tax.
All designs and stationery are property of Olive Juice Press. All rights are reserved. All work may not be reproduced in any form without consent. Olive Juice Press retains all personal rights to use the preliminary and completed designs for the purpose of display or for other clients, upon request.
If there is a need to cancel, please contact Olive Juice Press immediately. In the event of cancellation, Olive Juice Press shall be compensated for the services performed through the date of cancellation in the amount of (a) any advance payment (if client cancels the contract prior to providing Olive Juice Press final approval to proceed with production of the goods) plus all expenses, fees, out of pockets together with any additional costs incurred through and up to, the date of cancellation, or (b) the entire contract amount (if client contract has gone into production). Once a design has been approved, no refunds are available. Due to the handmade and personalized nature of our products, returns and exchanges are not available.
All shipping and postage will be paid by the client. Olive Juice Press is not responsible for any damages incurred during shipping or mailing. USPS Priority Mail or UPS Ground is used for all orders shipped.
Olive Juice Press shall not be deemed in breach of this contract if Olive Juice Press is unable to complete the services or any portion thereof by reason of fire, earthquake, labor dispute, act of God or public enemy, death, illness or incapacity of Olive Juice Press or any local, state, federal, national or international law, governmental order or regulation or any other event beyond Olive Juice Press control (collectively, “Force Majeure Event”). Upon occurrence of any Force Majeure Event, Olive Juice Press shall give notice to client of its inability to perform or of delay in completing the services and shall propose revisions to the schedule for completion of the services.
Warranties and Representations
(a) Olive Juice Press hereby represents, warrants and covenants to Client that it will provide the services identified in the contract in a professional and workmanlike manner and in accordance with all reasonable professional standards for such services.
(b) Olive Juice Press further represents, warrants and covenants to Client that the goods shall be the original work of Olive Juice Press.
(c) EXCEPT FOR THE EXPRESS REPRESENTATIONS AND WARRANTIES STATED IN THIS CONTRACT, Olive Juice Press MAKES NO WARRANTIES WHATSOEVER. Olive Juice Press EXPLICITLY DISCLAIMS ANY OTHER WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR COMPLIANCE WITH LAWS OR GOVERNMENT RULES OR REGULATIONS APPLICABLE TO THE SERVICES.
LIMITATION OF LIABILITY
THE SERVICES AND THE WORK PRODUCT OF Olive Juice Press ARE SOLD “AS IS.” IN ALL CIRCUMSTANCES, THE MAXIMUM LIABILITY OF Olive Juice Press TO CLIENT FOR DAMAGES FOR ANY AND ALL CAUSES WHATSOEVER, AND CLIENT’S MAXIMUM REMEDY, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, SHALL BE LIMITED TO THE NET PROFIT OF Olive Juice Press. IN NO EVENT SHALL Olive Juice Press BE LIABLE FOR ANYINDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE GOODS OR THE SERVICES PROVIDED BY Olive Juice Press, EVEN IF Olive Juice Press HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
The formation, construction, performance and enforcement of this contract shall be in accordance with the laws of the United States and the state of Tennessee without regard to its conflict of law provisions or the conflict of law provisions of any other jurisdiction.
This contract comprises the entire understanding of the parties hereto on the subject matter herein contained, and supersedes and merges all prior and contemporaneous agreements, understandings and discussions between the parties relating to the subject matter of this contract. In the event of a conflict between the offer and any other contract documents, the terms of the offer shall control. This contract comprises these terms and conditions set forth in the document, the quote, and Payment Schedule.